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ALL SOUTH RobertsonThu, 07/30/2009 - 3:02pm
By: jackyldo
Anyone got a clue what is going on with them? If you do your a step ahead of their local people. We got a phone call 2 weeks ago that "What day?", I asked with bated breath "Oh I don't know did you not get a letter"? You'll be getting a letter. As we had been getting Recycling on Monday with Trash Tuesday and Friday we waited. A paper tag was out on our mailbox that service day was now as of 7/27 - Wednesday. I called the number on the tag and asked if this applied to Recycling as well and was told yes your service day is Wednesday. When asked about refunds for service paid for was told , probably we'll just credit you for future pick ups. On Monday 7/27 the Recycling truck drove through the neighborhood as usual, and of course no recycling was out. On Wednesday 7/29 I put both the trash and recycling at the curb to find only the trash picked up and another announcement card saying that effective next week the new route day will be Monday. For trash ? for recycling ? Calls to ALL South are not answered. All South get some decent customer service or there won't be future business. login to post comments | previous forum topic | next forum topic |