ALL SOUTH Robertson

Thu, 07/30/2009 - 3:02pm
By: jackyldo

Anyone got a clue what is going on with them? If you do your a step ahead of their local people.

We got a phone call 2 weeks ago that
stated, trash pick up was now only to be 1 day..

"What day?", I asked with bated breath "Oh I don't know did you not get a letter"? You'll be getting a letter.

As we had been getting Recycling on Monday with Trash Tuesday and Friday we waited.

A paper tag was out on our mailbox that service day was now as of 7/27 - Wednesday. I called the number on the tag and asked if this applied to Recycling as well and was told yes your service day is Wednesday.

When asked about refunds for service paid for was told , probably we'll just credit you for future pick ups.

On Monday 7/27 the Recycling truck drove through the neighborhood as usual, and of course no recycling was out.

On Wednesday 7/29 I put both the trash and recycling at the curb to find only the trash picked up and another announcement card saying that effective next week the new route day will be Monday. For trash ? for recycling ?

Calls to ALL South are not answered.

All South get some decent customer service or there won't be future business.

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NUK_1's picture
Submitted by NUK_1 on Thu, 07/30/2009 - 10:14pm.

I fired them about a year ago after numerous missed pick-ups, All South changing pick up days without notice, All South not coming out within a couple of days after being called about forgetting to pick up the trash, etc. Went with CLM and haven't had a problem since. All South is teh suxxor!


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