PTC Fire and Rescue

Thank you PTC Fire and Rescue! Your response time is fantastic. Your professionalism is outstanding. Your personnel is the best. I am thankful and appreciate all of you.

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PTC Fire & Rescue
Submitted by clarkden on Tue, 05/30/2006 - 7:25pm.

I work for a local Dr. in PTC and I would like to personally say THANK YOU to all the Men & Women who come out to our office when we call 911 for help. You always come in a timly manner and always come with smiles on your faces. You make things so much more pleasent for all those involved. Thank you for all the sacrifices and hard work you all do for us all. It really does make a difference and we do appreciate each of you!

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PTC Fire and Rescue response times
Basmati's picture
Submitted by Basmati on Mon, 05/29/2006 - 10:09am.

PTC Fire and Rescue response times appear to be all over the map. I've seen them in action twice in the past two years.

I watched an extremely overweight man collapse at World Gym and the rescue unit was there in less than five minutes. They immediately determined the guy was diabetic and not a heart condition. Very impressive.

Less impressive was a youth girls' basketball game at the Kedron gym this past year. A girl fell down and broke her leg in a freak accident on the court. She was in a LOT of pain. The game was stopped, the rescue unit called. We waited, and waited, and waited....thirty five long minutes later the fire rescue team sauntered into the gym....then it took them another five to ten minutes to go back outside for a stretcher. It wasn't a shining moment for the rescue crew.


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PTC Fire 35 Minute Response
Submitted by intheknow on Wed, 05/31/2006 - 3:25pm.

basmati,
There has always been a known, that customers of emergency services think "it took forever for the ________ (Fire, Ambulance, Police, etc...) to get there, when you're there waiting.
A quick reveiw of call responses in the last year by Peachtree City Fire & EMS to Kedron Fieldhouse & Aquatics center shows response times ranging from 4 minutes & 34 seconds up to 6 minutes & 25 seconds, this is for all calls, all times of day or night. This is from the time someone picks up the phone and "calls" the 911 center, to the time of the first arriving unit, and is time generated via the phone and radio dispatch system, again down to the second.
I would venture to guess, your experience was probably one of those incidents where many people were at a venue, someone was suddenly injured or became sick and everyone apathetically thought someone else called 911. Telepathy doesn't activate EMS anywhere, and will ultimately result in some type of extended response time.
Ultimately, you've seen the Peachtree City Fire Department in action twice, came up with some erroneous 35 minute response time to a incident and determined PCFD response times to be "all over the map". Based on my data, your negative comments are even "less impressive".

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