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West Mobile Vet Visit in PTCThis past Tuesday, I was a first time user of West Mobile Vet services in PTC. Needless to say, it will be my last. I recently adopted a stray cat who is already a joy in our lives. I was given the info on their web site, seemed to have decent prices, and the man was pleasant on the phone when I called to schedule the appointment. When I arrived in the parking lot of the Kroger (Hwy 54 @ P'tree Pkwy), I was shocked to see so many people there with their pets. I thought this was a good sign, people must trust them with their pets. I completed the sign in sheet & turned my cat over to the vet. He asked very few questions and said "see you at 6pm". I arrived back to the parking lot around 5:15 (hoping he would be ready to go home after surgery), and the female assistant was rude from the minute I walked up to the mobile unit. She rudely said I had to come back at 6pm. I asked how my cat was doing, she replied "I don't know, we have 28 other cats in here and I'm busy doing paperwork". When I was finally called back to the door, she handed me my cat in the carrier, along with his paperwork. I attemped to ask a few questions on how to care for him the next few days after his surgery, scratches on his face, etc & was told "just read the instructions". I paid my bill in cash (that's all they take) and left feeling horrible that I had left my cat in their care for several hours. I hope with all of the other people I saw in the parking lot that day with their "loved one's" they did not have the bad experience I did. I will take my cat to my regular vet, pay the extra money it takes, and know he will be looked after properly. You know the old saying "you get what you pay for", well, yes you do! P.S. My cat got over being upset with me after a few hours of being home! kjam's blog | login to post comments |