Pretty Bad When Home Depot Has Better Service Than Best Buys

Git Real's picture

I read an article a couple of months back that Best Buys was reducing the numbers of sales staff and would also be cutting the pay of their employees. The results have got to be hitting their bottom line. And I'm not so sure it is in a positive manner.

Went to BB yesterday off Mt Zion in Clayton County to look at a 50" plasma. For the life of me I couldn't find anyone to help me out. Sooooooo I contributed the poor service to the fact that I was in..... Clayton County.

So tonight I stop off at the Pavilion and went by HH Gregg. Had a gentleman spend about an hour with me answering questions to the best of his ability. He wasn't the most knowledgeable but was extremely helpful and we narrowed the selection down and my decision was made. Needed to do some measurements so I left with card.

Then I went to Best Buys in the Pavilion. I inspected, lingered, shopped, read, played with, big screens and speaker systems for 40 minutes. Nobody came over. Nobody asked if they could help me. Nobody was even around for me to ask for service. In all that time Nobody from Best Buys ever entered the TV area. Soooooooo.... I finally got the drift... did my comparisons and exited Best Buys thinking those guys really blew it. Saturday when Arthur is back to work I will be ordering a plasma, surround sound system, and a Blue Ray from my man at HH Gregg.

With piss poor customer service that I've been experiencing most everywhere I go I just have to wonder...... Does anybody really even give a rip if they have a job or not? I mean... Really!!!!!!

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I know what you mean.
christi's picture
Submitted by christi on Thu, 08/27/2009 - 6:48am.

We went to the Best Buy in Peachtree City to look at TVs recently and ran into the same horrible customer service. There were guys there but the only one that actually came up to us answered one question with the wrong answer then walked away and never came back. We saw him later chatting with another employee and completely ignored us. The poor dumb soul that was standing by the door as we left who asked if everything went well looked at me like I was crazy when I told him that the customer service in the TV department was horrible. We won't be going back there!


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Good Grief Christi
Git Real's picture
Submitted by Git Real on Thu, 08/27/2009 - 10:32am.

chatting with other employees

Exactly.. they were all hanging around out back and behind the so-called service counter. So Peachtree City wasn't any better? Crap.... was going there Friday night in hopes....

Okay.... HH Gregg it is.

Obama.... The Bernie Madoff Of Washington


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But Pretty Good
Submitted by Davids mom on Wed, 08/26/2009 - 10:15pm.

when small business owners can purchase a 50" plasma! Great days are ahead!! Smiling Enjoy the football season - it is better viewing on a plasma! I know your staff will enjoy it - past and present!

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Dm
hutch866's picture
Submitted by hutch866 on Thu, 08/27/2009 - 7:42am.

How snide can you be, oh right, dumb question.

I yam what I yam....Popeye


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David's Mom Is A Jealous One Indeed
Git Real's picture
Submitted by Git Real on Thu, 08/27/2009 - 10:37am.

Knowing none of the circumstances involved with this probable purchase..... she once again spews her hatred of success and hardwork and exposes her jealousy of success wishing there was an affirmative action program requiring me to provide her one also. What a dufus. Especially when she could have applied for the same 'Energy Saving TV Replacement Grant' just like the rest of us did and received the $800 stimulus grant with little effort.

Obama.... The Bernie Madoff Of Washington


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Sorry I missed out!
Submitted by Davids mom on Thu, 08/27/2009 - 1:33pm.

Purchased our plasmas four years ago. Enjoy! I'm surprised you took advantage of a 'stimulus' - that's wrecking our economy. Everyone will enjoy the games - I know they do at our house.

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Egad Git
Cyclist's picture
Submitted by Cyclist on Wed, 08/26/2009 - 9:43pm.

A 50" plasma! I'll tell hutch to bring the popcorn.
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Caution - The Surgeon General has determined that constant blogging is an addiction that can cause a sedentary life style.


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Party is at Gits
S. Lindsey's picture
Submitted by S. Lindsey on Thu, 08/27/2009 - 8:16am.

When does football season start?

"Any People who expect to be both IGNORANT and FREE, in a state of CIVILIZATION, expects what NEVER was and NEVER will be."
THOMAS JEFFERSON


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9.5.09
Submitted by Spyglass on Thu, 08/27/2009 - 9:31am.

UGA vs OK ST at 15:30 ABC HI DEF........

Smiling

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In Person
Git Real's picture
Submitted by Git Real on Thu, 08/27/2009 - 10:38am.

Need 2 tickets? Smiling

Obama.... The Bernie Madoff Of Washington


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Let's "GIT" it on..
S. Lindsey's picture
Submitted by S. Lindsey on Thu, 08/27/2009 - 10:08am.

Are you READDDY for some FOOOTBALLLL?

Why yes.. yes I am...

oh.. btw.. ROLL TIDE.... sorry could'nt help myself..

"Any People who expect to be both IGNORANT and FREE, in a state of CIVILIZATION, expects what NEVER was and NEVER will be."
THOMAS JEFFERSON


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No Lindsey - WAR DAMN EAGLE !
dawn69's picture
Submitted by dawn69 on Thu, 08/27/2009 - 10:48am.

WAR DAMN EAGLE - I think? We Auburn fans aren't sure what to expect this year with Tubberville gone and the cubbard bare. I don't care about a winning season - I just don't want us to be too embarrassed. I'm going to keep the crying towel close by for the next several Saturdays. Smiling


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UGA /OSU - Plasma TV- Git - SEX
Git Real's picture
Submitted by Git Real on Thu, 08/27/2009 - 10:28am.

Guys....If you want to watch the UGA / OSU game with Git it WON'T be on the Plasma. You've got to git to Oklahoma and go to it with me in person. I'll be there along with my dad and a bunch of Georgia and Okie friends. Got (2) extra tickets. Eye-wink Albeit they are in Nosebleed.

So who is READDDY FOR SUM FOOOOTBAAALLLLL?????

Sex???? Who said anything about sex? We got a football game! Roll Tide??? Wuz a Tide? Eye-wink

Obama.... The Bernie Madoff Of Washington


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I knew you had some good in you...
Submitted by Spyglass on Thu, 08/27/2009 - 1:05pm.

GATA in Stillwater...Road Dawgs are the BEST...

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UGA football
Submitted by Bonkers on Thu, 08/27/2009 - 10:59am.

With a "tough" schedule such as:

Okla. State
S. Carolina
Vandy
Tenn. Tech
Kentucky
Podunk
600 SATs
They really have to score to win anything!

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So who does your team open up with?
Submitted by Spyglass on Thu, 08/27/2009 - 1:08pm.

GT plays Jax State...then Brookwood...

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What a concept
hutch866's picture
Submitted by hutch866 on Thu, 08/27/2009 - 12:28pm.

Bonker$ says.."They really have to score to win anything!". Who would have thought it.

I yam what I yam....Popeye


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hutch
Submitted by Bonkers on Thu, 08/27/2009 - 2:29pm.

To be rated.

A few 65-0 scores might help them!

You can be thick sometimes.

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Actually, I'm a USC fan.
Cyclist's picture
Submitted by Cyclist on Thu, 08/27/2009 - 11:04am.

University of Spoiled Children. Go Trojans!!!!
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Caution - The Surgeon General has determined that constant blogging is an addiction that can cause a sedentary life style.


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UCLA/USC
Submitted by Davids mom on Thu, 08/27/2009 - 1:46pm.

All eyes are glued to the TV - if we're not actually at the game! The family is split half 'n half - and UCLA hasn't won in a long time. Still - it's always an exciting game. We always root for USC when they're up against a Big Ten team! Go Trojans! Go Bruins!

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