What's Happening with the Longbranch?

We have been going to the Longbranch for years (several times a month) and always enjoyed the staff as much as we enjoyed the food.

Lately it has been like going into an entirely different restaurant. Lindsey is no longer friendly and the staff always looks depressed.

Is Chris no longer managing? If not, that is a major mistake. If he replaced her with Lisa the place is going down the drain for sure.

If they plan on staying one of Fayette County's best eating establishments, they better get back to the place they were 6 months ago.

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Submitted by goodlife on Sat, 01/31/2009 - 5:59pm.

I am a regular patron at LongBranch so I went straight to the source to get the facts. I was there on Friday for lunch. I arrived about 12:45 and had to wait in line for a table. There was a party of 70 in one room and the other dining room was full. First impression is that things look good. I asked about the 73 on the health inspection. They were happy to explain it to me. As Dawn EDITED AND WARNED-RESPECT BLOGGERS ANONYMITY formerly LongBranch employee for 8 years) said it is a matter of public record. There was not anything that would cause me not to eat there. As far as smoking in the kitchen; didn't happen; one of the cooks had an unlit cigarette behind his ear prior to him starting his shift there. He was not smoking. The current rating is 92 (check it out). The same waitresses are there that have been there for years. As a matter of fact, business is so good that they had to hire one new wait staff employee. The food is still good. They do not freeze left over food like some restaurants in town. The service is great. They are always busy. As with any restaurant, you may get something that you are not happy with every once in a while. Big deal. It happens. It's not nice to talk about individuals that work there in a negative way. One never knows what is going on in ones personal life. I believe the anyone that owns another restaurant should refrain from commenting on their competition because it makes you look silly. Let's all try to be positive and hope for the best for everyone in this tough economy.

Submitted by Debbie Howard on Sat, 01/31/2009 - 5:44pm.

one of your concerns, I apologize. Kris is still the manager of Longbranch. Lindsay may be crazy, in a good way but not in a stupid way. The Longbranch would lose alot if Kris were no longer managing and I think (hope) that Lindsay knows that. Kris is the one that put Longbranch back into The Longbranch. She is the one that put all the time, energy and effort into getting it back to the family restaurant that it once was. All the redecorating that you have seen in the last year or so is all because of Kris. I don't see Lindsay replacing her with anyone. Now, I could be wrong but let's hope not.

Submitted by pomsmom on Fri, 01/30/2009 - 11:36pm.


Git Real's picture
Submitted by Git Real on Sat, 01/31/2009 - 11:46am.

Perty Please....

Submitted by gardner on Fri, 01/30/2009 - 9:08pm.

My husband and I go to the Long branch every Friday night and they are always busy and have the best service you could ask for. If you don't get good service there maybe you shouldn’t be so picky. The waitress go out of their way to make your meal the best they can. They are all very attentive and kind. We never have to wait long for our food and it is always good. So many people forget that the waitress can not control how long it takes the kitchen to get your food ready and yet they get blamed and get less tip because of it. I think "Dawn" likes to stir up trouble because she is from the other restaurant that stemmed off the Long branch. She has bad feelings for what happened to her and now she wants to have her say and is not being very nice. Elaine you blonde bombshell is watching ya'lls backs.

dawn69's picture
Submitted by dawn69 on Sat, 01/31/2009 - 1:24am.

I'm not stirring up any trouble, though I certaintly could if I did not have so much class. Like I stated, the health inspection is public record. Debbie may be right about the cooler temp., I read a number of local health inspections so it may have been another restaurant. For mispeaking on that, I would like to offer an apology. But... there did seem to be a problem with servers smoking in the kitchen. Please feel free to look this up for yourself.

And no, I do not like stirring up trouble, but I do have hard feelings for everyone at Longbranch. There isn't an honorable one in the whole bunch. As for nice - I believe that until now, I've not said one mean thing on this site about Longbranch, except of cource stating a fact about the inspection. Like I said, this is a matter of public record and should be a matter of concern for any patron of that establishment. Face it, 73 is pretty damn bad!!!

Further, if you take the time to check out the dates and times of each of these posts you would find that I did not start this thread and therefore am not 'stirring up trouble' - you moron!!

Submitted by gardner on Sat, 01/31/2009 - 10:28am.

I think name calling is uncalled for. That is why there is many restaurant out there for people to choice from and bad mouthing your competition is not professional. I will admit that there is one waitress that I choice not to be seated with because she is not my favorite but all the other ones there are awesome people and I will continue to refer my friends there and make sure to tell them how well we enjoy the place. When you go to a restaurant you may not always like every visit but everyone has their own opinion. I will end this with saying have a great day and not call you a name, I am better than that.

Git Real's picture
Submitted by Git Real on Sat, 01/31/2009 - 11:48am.


hutch866's picture
Submitted by hutch866 on Sat, 01/31/2009 - 12:10pm.


I yam what I yam....Popeye

Submitted by Debbie Howard on Fri, 01/30/2009 - 5:14pm.

Lindsay is my ex-husband so I feel that he wouldn't mind me speaking for him. Lindsay cares dearly about the Longbranch and the service his customers receive. Granted, everyone has a bad day here and there. That said please always feel that you can approach him with ANY concerns! He will do what he can to correct the problem.

As far as the inspection that resulted in the 73 score, it had nothing to do with the way the temps of the food. It had to do with the lables on the containers and the floor not being in such great condition (it was in the process of being replaced). They did have a reinspection and the score is now a 92.

They do have a great staff that works very hard for them. They are pleasant and work as quickly as they can. There are nights that they are so busy that it may take some time for orders to come out but believe me, it does bother the girls (and Lindsay) when they cannot expedite as quickly as they would like to.

Please do not give up on Longbranch. They do have great food and an even better staff. Like I mentioned at the start of my reply, Lindsay is my EX husband and I still feel that Longbranch is the best thing Fayetteville has going when it comes to restaurants.

Thank you for taking the time to not only read my reply but also for voicing your opinions. And no, I do not work at the Longbranch so I am not speaking up to try and hold onto a job.

Submitted by Just Duckie on Fri, 01/30/2009 - 11:13pm.

that you would respond to this blog with such a positive attitude after the way Lindsay did you. Just about any other woman would have been right there with everyone else and talk as bad as they could about him. You truely have a heart of gold. You go girl!

masked08's picture
Submitted by masked08 on Fri, 01/30/2009 - 12:55pm.

Cafe and the atmosphere it had. I grew up in that place. My Dad and I went every other Saturday. A great meal and great show.

Cyclist's picture
Submitted by Cyclist on Thu, 01/29/2009 - 8:55pm.

Lone Star Cafe.
Caution - The Surgeon General has determined that constant blogging is an addiction that can cause a sedentary life style.

ILuvFayette's picture
Submitted by ILuvFayette on Thu, 01/29/2009 - 7:47pm.

with a friend. We sat at the bar and had a few drinks. We feel pretty confident that our tab was a little padded. To top it off, we almost died of parchment waiting to get our drinks refilled.

Acey1's picture
Submitted by Acey1 on Thu, 01/29/2009 - 7:31pm.

A couple of weeks ago, Mrs. Acey and I went out to eat at Longbranch, and her filet was full of gristle. Even though we showed him, Lindsay made it seem like we were crazy, that "we hand trim every one", and reluctantly offered a couple of dollars off the tab. We want Pam back!

Submitted by gardner on Fri, 01/30/2009 - 9:13pm.

Jim and Pam were great people but were not open to adding new options to the menu. Now the Long Branch has seafood on their menu that has been long needed in Fayetteville. If you ask for a center cut of the filet you won't get any gristle. You will get a better steak that way anyway.

hutch866's picture
Submitted by hutch866 on Sat, 01/31/2009 - 8:57am.

I know acey1 and guess what, he has a life. From the way you post, if anyone has a problem at this place it is the customers fault. Bad steak, well you should have ordered a different one, bad service well hell that's the customer's fault too, just too picky, don't like gristle, you picked the wrong steak and you should have picked the seafood anyway. I suggest you stand at the door and explain the rules to all the dumb customers who don't know any better otherwise they might think they deserve good service and food.

I yam what I yam....Popeye

Robert W. Morgan's picture
Submitted by Robert W. Morgan on Fri, 01/30/2009 - 6:18am.

So gristle is one of the things you will find in there. Next time try a nice salad in a smoke-free enviornment like - oh - anywhere else in Fayetteville.

Submitted by wildcat on Thu, 01/29/2009 - 10:03pm.

I haven't thought of Pam and Jimmy in years! What great people (and bosses) they were. I worked at the LB in the 80s, if you want to call it work...it was more like hanging-out with my friends. After work we would all sit around and talk and enjoy our "shift beer." Boy...some of the stories that we shared!! Do Ronnie and Aurthur still work there?

Submitted by daisyheadmaisy on Thu, 01/29/2009 - 8:13pm.

the tubes. All the friendly, personable waitresses don't appear to still be working there. It was always great when several from your table ordered the same drink, like Sweet Tea, those ladies knew to go ahead and give your table a pitcher - and they were very prompt in keeping it full, too.

When they asked you how everything was with your food, they meant it. If something was wrong, they did everything they could to make it right, or tell the manager about it so it would be taken care of that way. We actually had a waitress roll her eyes when we pointed out a steak that had been ordered well-done was bloody in the middle.

I'll admit I've been really creeped out with all the old barflies hanging around there in the evenings, drinking, then heading out the door to drive home!

dawn69's picture
Submitted by dawn69 on Fri, 01/30/2009 - 9:21am.

The really creepy thing is that their last health inspection was a 73. The Health Dept. gives a restaurant a few days to correct any problems, then they will come in and reinspect but I think that the original score of 73 should be of great concern. Some of the problems they had were with proper cooler temp - 50 degrees, I wouldn't want any chicken or seafood that had been stored there.

Now, this is not me gossiping about the competition - this is a matter of public record.

As to the comment on the barflies...I know all these guys and MOST of them are responsible drinkers. They are also, most of them, Shriners - active in the endeavor to provide aid and joy to children that have been burned or crippled. I know that many of these barflies volunteer time at the Shriners Hospital. They are good people.

As a bartender, I share your concern about sending people out that are unable to drive safely. All I can do is use good judgement about serving, offer taxi service, and on many occasions my boss has driven people home - sometimes making multiple trips in one evening. I am proud to announce that on New Years Eve we saw to it that everyone got home safely - I like to think that we may have saved lives that night. Smiling

Submitted by Bonkers on Fri, 01/30/2009 - 9:42am.

I remember that the place looked dirty when I was there one time.
Restaurants like that have no pattern of washing off the door knobs, windows, walls, tables with disinfectant, and especially kitchen cleaning with disinfectant of the floors and work surfaces. Gaskets, handles for ice scoops, etc., require much cleanliness--not to mention hand washing with disinfectant (scrubbing--not rinsing).
That is a lot of work, but in these germy days, a necessity.
Even Peanut butter factories aren't scrubbing everything after every batch---costs too much!

Now, do those SAME Shriners also drink at your place as you said? I know a few of them and they are huge drinkers for the most part. Their good work does not excuse them because it doesn't come out of their pocket--circuses and such provide the cash--and those stupid poppies on the road. I don't appreciate all that gibberish that Shriners do in their meetings! It is for sick people.

Now about drunks leaving your bar and driving. You and I both know that it is impossible to solve that problem by occasionally taking someone home or paying for their cab! It happens far too often and one's judgement isn't that good to determine just who needs it.

It is impossible for you to do.

Cops don't bother with it either---too many powerful alcoholic people to send to court and they don't want the static.
They could watch the drivers outside a dozen bars and clubs and give scores of tickets in one night for impaired driving if they wished.

You have a tough job and I for one think what you do is far better than welfare or nothing. And you seem to enjoy the companions, anyway.
Hope you survive the depression coming.

dawn69's picture
Submitted by dawn69 on Fri, 01/30/2009 - 11:29am.

I do believe that this is the most congenial conversation you and I have ever had.

You are correct. It is impossible to mother every bar patron. I'm mature enough to recognize that my job comes with tremendous responsibility and I do take it very seriously. However, all I can do is remain within the confines of the law, ie: carding, looking for 'typical' signs of intoxication, and offering taxi service when necessary. The problem is that there are no real 'typical' signs of intoxication, some are obnoxious even when they're sober while others display no signs what so ever. This is when it comes in handy to actually know your customers and to know their limits. You are right, some do escape under my radar and I do not feel good about knowing that I have put someone on the road that could kill someone you love.

As far as the coming depression... I have been working alot the last few months and socking some cash to the side. I have paid off 4 of my 7 credit card accounts, paid off my car note, and my student loan. My goal now is to have at least two months worth of mortgage payments set aside. I don't know that that will even be close to enough, but if my husband can keep his job (they just had lay offs last week) we should be O.K. for a little while.

I hope the best for you too.

Submitted by Bonkers on Fri, 01/30/2009 - 6:11am.

Oh boy, a whole pitcher of sugar tea! (Must have a value of .33 cents)but considered a treasure!

I ate there once---all of my meal tasted like cigarette smoke!
Place reminds me of the "real" Longbranch in Gunsmoke---same kind of people hang there!

Now just what is a barfly? A male or a female?

Reckon the cops know people drive home drunk from all of our local bars? Of course they do!

TonyF's picture
Submitted by TonyF on Fri, 01/30/2009 - 6:19am.

I've eaten there, for lunch, a few times in the past. I didn't enjoy the meal as much as some. There seem to be many people in this area who have, somewhat, low standards in food quality. I'll take fast-food over the LB any day.
Sorry if I've upset someone, I call 'em like I see 'em.

"Your, yore, you're all idiots." (T.Floyd)

Submitted by Bonkers on Fri, 01/30/2009 - 6:30am.

Well it is a bar, number one.

Number two it has greasy, overcooked breaded stuff!

And losers go there for friendly waitresses and hopefully other friendlies.

All kinds needed, I suppose.

TonyF's picture
Submitted by TonyF on Fri, 01/30/2009 - 6:44am.

but mine. The national chains are OK, if you can't, or don't want to cook your own.
I'll share my secret: Tony's(cool huh?) creole seasoned salt, generously applied, Room temp meat, marinated with Worcestershire sauce for about 20 mins.
The cut: a two inch slice off the fat end of a tenderloin(need a good butcher for that one).
A very hot grill to heavily brown both sides, only about 4-5 mins per side. I like mine rare to rare-plus.

"Your, yore, you're all idiots." (T.Floyd)

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