Council may mandate single PTC trash pickup provider

Tue, 11/04/2008 - 5:23pm
By: John Munford

If a contract is approved by the Peachtree City Council Thursday night, nearly all city residents will be forced to use the same company for curbside trash service effective April 1, 2009.

All residents, except for those currently served by dumpsters, would be billed by the garbage company. And if they don’t pay, residents can be fined in city court for violating a cleanliness law, said city spokesperson Betsy Tyler.

City officials contend the deal with CLM Sanitation will not only reduce the average bill for residents but will also allow for free curbside pickup of recyclable materials. Also touted is the fact that with one waste hauler it will be easier to resolve issues such as spilled garbage from trucks, hydraulic spills and litter.

The price of once weekly solid waste pickup, curbside recycling and vegetative waste is $44.85 a quarter according to the contract, but there will be annual rate increases tied to the annual consumer price index. There is no option for twice a week trash pickup under the current proposal.

Currently it costs between $60 and $92.10 a quarter for waste pickup and recycling for city residents among four different companies. Costs without recycling range from $45 to $49.83.

The issue will be discussed at Thursday’s City Council meeting, which begins at 7 p.m. at City Hall off Willowbend Road.

The contract will not require residents who use community dumpsters, such as those in apartment complexes, to subscribe to the curbside pickup.

To help enforce the provisions of the contract, the city is expected to change some of its ordinances, including one that would make it a “public nuisance” for a building owner to “not retain regular service for the disposal of garbage” which can be applied to residents who have their trash service discontinued for non-payment.

The city is hoping that by having just one trash hauler it can reduce the amount of trash trucks on city streets and thereby reduce the wear and tear on the pavement.

CLM was selected by city staff as the recommended firm to handle the city’s 10,000 plus residences. CLM has exclusive franchise agreements to service residences for the cities of Newnan, Fairburn and Union City.

CLM scored the highest marks overall on the city’s selection criteria which was used to rank the six responding companies on a variety of criteria including experience, customer education, customer satisfaction and cost, according to a memo authored by city staff.

The proposed contract is for one year with four one-year automatic renewals beginning April 1, 2009.

As part of the contract, CLM must provide free backdoor service for residents with medical issues and must submit performance and cash bonds. CLM will also offer backdoor service at a cost for residents who want it, and that should help those who travel frequently and might otherwise miss their garbage collection day, according to city staff.

At the request of council members, city staff has previously looked at how residents could be allowed to opt out of the requirement, but it was determined that such a system would be difficult for vendors to manage and could lead to citizens disposing of their own trash and possibly leading to illegal dumping and a related increase of litter.

Part of the contract also calls for CLM to handle the city’s solid waste collection for free, resulting in a savings of $22,100 a year.

For customer service issues, CLM has an automated phone system but with an option for live help, according to the bid documents published by the city. CLM also intends to spend $10,000 on a recycling education program in local elementary and middle schools, according to the bid documents.

[CORRECTION: CLM currently has residential customers and conducts business within Peachtree City. The print version of this article and an earlier online version incorrectly said otherwise. It is the policy of The Citizen to correct errors of fact upon notification.]

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Submitted by h2otom on Thu, 11/06/2008 - 11:58am.

Can't the council find something else to worry about,,,stick your noses in something else,keep them out of my trash you power hungery fools. Flex your muscles with the rec dept, or the tourism dept,,,you have already messed up enough things in this city, leave my garbage alone !!!!!!!!!

Submitted by Patriot on Thu, 11/06/2008 - 9:27am.

I live in PTC and have CLM and love them! They have been wonderful as far as pickup and going out of their way to help with extra trash. As far as many of the other detractors, I would wait until tonight to see what the pricing structure actually is as I understand it should not be going up and would include extras. One time we forgot to put out the can and the driver saw us struggling and ran up the driveway to grab it for us so we didn't have to rush. Anyway, I'm rooting for them and am biased because of the service we have received.

Submitted by cdl305 on Thu, 11/06/2008 - 12:58am.

Just a note on this. A somewhat random survey this week of 20 cities in Georgia with a population between 15,000 and 60,000 showed that ALL provided trash service either through a private hauler or with city equipment. In all cases there was a contract with the city and all but one (Newnan) did the billing either directly (water bill typically) or through outsourcing.

The issue should not be whether we have trash service. Having a city provide trash service to residents appears common, at least from the survey. But in this case,the city is not providing trash service but rather only dictating that residents use the designated service without choice and with penalty for failure. Maybe our mafia leaders, "don" Logsdon and "don" McMullin, will next ordane that we use only their designated lawn service to reduce traffic, small equipment noise; or maybe their roofing contractor to reduce risk of wrong color choice; or....

Submitted by perkylynn on Wed, 11/05/2008 - 10:56pm.

I just cancelled my service from CLM. I continuously had bad service, the price has gone up 4 times in the past year (every quarter), you can't get a live person on the phone and furthemore, because they use that automatic truck, garbage falls all over the street and the driver doesn't pick up. All together, I have not been satisfied with CLM and moved over to Robertson Sanitation. It's saved me $10 per billing cycle and they gave me a locked in rate for a year! This is all politics again...CLM has local owners therefore, they put the government in their pocket.

Submitted by ethridgew on Wed, 11/05/2008 - 8:07pm.

I stated earlier that I would after reading the proposal offer 32 years of experience with Municipality Contracts and the industry in general.
1.As a selling point everyone supporting this is saying the same thing (RECYCLE) Remember this is a selling point using your desire, need, or guilt to recycle to get behind this proposal. I have not seen nor read anything that goes beyond or above concernng recycle other than the fact that we will pay for it no matter if we use or not. They say they are going to put I think ( I didn't print it out)$10,000.00 ten thousand dollars in recycle education, I personally don't need another flyer and as far as schools are concerned I think the teachers are better equipped to teach the kids. In my opinion recycling is important but don't get caught up in hype that is not there.
2.The City will receive a $25,000.00 Performance Bond from the company, now this money is supposed to be put in Escrow and held until the end of the contract allowing the City to draw interest from it. Now the catch, the City has a list of fines that they will deduct from the bond for every infraction the comapny gets like a certain number of complaints, whatever they deem punishable. Bottom line is the company does not expect to get this money back it's the price for the contract and bigger pay off.
3.The City gets free trash service at City Buildings, Good for the city but is anythng really free? We the citizens will get the bill eventually.
4.Speaking of free, let me go back to something, CLM is stating they are going to give FREE recycling now I've been around the block but ask yourself how can they give free recycling to 10,000 plus customers concidering they have no idea how many will actually recycle or how often. Even if you sale the recycling the revenue is not guarentee'd nor is it projectable. Again the trucks the employees are still being paid for so add that with free yard waste removal and something isn't right because the numbers don't add up. What's the catch?
5.My head hurts at this point let me say the proposal does not look correct and has a lot of unanswered questions along with a low price starting out and a lot of FREE SERVICES that leave me asking a lot of questions mainly how do you enter into a contract giving away 30% of the service with a committed capitol of $35,000.00 cash plus cost of start up including trucks and employees and make money?
GET my point now.
I will look into this more and I would suggest every one attend the meeting and ask Were's the money? My guess, you and I are going to pay some where along the line.

The Wedge's picture
Submitted by The Wedge on Wed, 11/05/2008 - 7:53pm.

As it is now, I am not paying for recycling. I use our recycling center. How much is this going to jack me for? Am I going from $48.00 to $90 or what?

Mrtigger's picture
Submitted by Mrtigger on Wed, 11/05/2008 - 6:46pm.

My wife and I recently decided to start recycling. I became aware of this proposal a few weeks ago. While I don't like the idea of a service being chosen for me, the advantage of getting more services and saving the city money for solid waste pick up is inviting. There are also some subtle advantages: being able to identify who is responsible for garbage that fell off a garbage truck going down the road, oil and hydraulic leaks, and decrease in heavy truck traffic on residential streets, to name a few. The important thing for me is that "the proposed contract is for one year with four one-year automatic renewals beginning April 1, 2009". Unlike Comcast for example which we are stuck with! If we have serious issues with CLM after a year we can get a different company to be the sole provider. I say lets give it a try.

Submitted by jeep2 on Wed, 11/05/2008 - 8:11pm.

I am opposed to one provider, and especially opposed to CLM for reasons previously stated. Recycling with them required that it must be put in clear plastic trash bags that you can purchase at the store(namely an office supply store; the grocery stores do not carry the large size) This can get expensive if you are like us and recycle all that you can. Have they changed this requirement? We have been recycling for about three years now and its a way of life that is easy to adjust to. Currently we toss our recyclables in a big bin and put it at the curb. No hassles and no worries if it will be picked up.
As far as "being stuck" with Comcast; we are not. There are satellite TV providers that give us an alternative to Comcast. Bellsouth is there for the taking if you need DSL service. The trash agreement is being forced on us by the council. The option to choose is being taken away....this is not a good thing. What else are we going to be forced to accept at the councils choosing? Doesnt wash with me.....

opustv's picture
Submitted by opustv on Wed, 11/05/2008 - 5:34pm.

Using this logic I guess we need to close McDonalds, Taco Bell, Wendy's, and Arbys so that residents can only choose Chik-fil-a. We also need to close Best Buy, Target, Pet Smart, K-Mart and a dozen other stores so that residents can only choose Wal-Mart for clothing, electronics, and home improvement items. Lines are going to be long when we only have one gas station in PTC. Thank god we only have one grocery vendor...Kroger. Oh wait...gotta close those too since Wal-Mart is the official store. What country is this again?

Submitted by UrKidding on Wed, 11/05/2008 - 12:17pm.

I hate this deal on so many levels but didn't even think about what my neighborhood will look like on trash day. Everyone's can on the curb from one afternoon to the next evening. At least now it's spread out enough that you don't notice it as much.

Well I guess we'll know who didn't but their can away for a week.

bad_ptc's picture
Submitted by bad_ptc on Wed, 11/05/2008 - 11:47am.

City Council of Peachtree City, Agenda, November 6 2008

As per letter from City Manager to PTC Mayor and Council, Subject: Franchise Agreement for Solid Waste Collection Disposal, dated, November 6 2008 City Council Meeting

The focus of this discussion was the necessity of incorporating CURBSIDE RECYCLING fully into the City s plans for dealing with solid wastes and how this could only be accomplished successfully through the exclusive franchise option.

As part of the justification used in selecting CLM, city staff writes, “In conjunction with Keep Peachtree City Beautiful KPTCB CLM Sanitation will offer an incentive based recycle program based on numbers of recycled materials.”

I have to ask, how is that possible when the, “EVALUATION CRITERIA and EVALUATION SUMMARY” clearly states:

Proposers must include detailed list of items that will be eligible for recycling.

Response for CLM:
This was not supplied with proposal.

I can’t speak for the contract evaluation methods used by PTC but I can tell you that if an RFP is received by my company and our contracting officers see, “This was not supplied with proposal”, the RFP gets rejected.

This is particularly concerning as the overwhelming justification for considering a single trash service provider was to force the residents of PTC to recycle.

That the PTC city staff not only accepted this “NON-RESPONSIVE” RFP as complete but is now recommending this provider as their choice is further evidence that the current PTC administration has gone totally “off the reservation” as it were.

I would strongly encourage all other RFP respondents who did fully comply with the requirements of the RFP to contest this award and force the city to court to justify their selection.

About the only consolation I can glean from this and numerous other examples of total disregard of citizen concerns is the fact that three of the current PTC City Council members will NOT be reelected.

Spear Road Guy's picture
Submitted by Spear Road Guy on Wed, 11/05/2008 - 12:05pm.

Hey bad_ptc, didn't you read the mayor's propaganda in the city newsletter?

We're gonna eat that trash deal whether we like it or not!

Harold Logsdon is the biggest phony that ever lived. Does anyone else think there could be a kickback on this deal?

Vote Republican

Submitted by cantkeepmequite on Wed, 11/05/2008 - 10:59am.

First you say you (CLM) are(is) the "largest residential provider in the state" I called the other companies and ask them this question and from what I gather they have more customers than you do so that was just an outright lie. What you can say is you are the largest INDEPENDENTLY owned residential provider in the state and since I could not even start to call up every provider much less know who is actually independent I guess your (their) word will have to sufice. WHERE YOUR (their) COMPLAINTS COME FROM DOES NOT MATTER DOES IT? YOU (they) HAVE 10 X'S THE AMOUNT OF COMPLAINTS AND A QUARTER OF THE SIZE. A unhappy customer is a unhappy customer or are you saying that your (their) customers in Clayton County are some how not worthy of consideration when it comes to customer service?
SECOND, I called your (their) Pratt Industeries and was told that THEY DO NOT RECYCLE GLASS, I also called another recycler who informed me that there is a process called co-mingle which they recycler seperates the material and if it is a small amount they will accept it but it will be discarded and the hauler will be charged for the load, SO do your home work before responding we have fought this battle a long time and you are just coming in.

Submitted by flyguy767 on Wed, 11/05/2008 - 9:09am.

I read some of the comments below and I can't believe this is up for debate. We are one of the few cities that does not have a single garbage provider. PTC is a wonderful place to live but I have never understood why we are behind the times when it comes to recycling. I don't have a problem with only one company especially if we are going to receive free recycle and yard debris collection. There is strength in numbers and when the commmunity as a whole uses one provider we can save money and receive more service. In this economy less money out of my pocket and more servie is a win for me and our city. We are already paying enough to the government.

With regard to CLM. I have had CLM for quite a while and have been very pleased with the service. In fact some of my elderly neighbors have said several times the truck was passing by and the garbage driver stoppped and helped them actually get their can to the curb even thought he was past their house.

I think it is pretty simple more services (especially recyle) for less money.

Submitted by cantkeepmequite on Wed, 11/05/2008 - 6:45am.

I have done a couple of Blogs on here concerning this issue so if you have read them bear with me. First to the lover of CLM here, they lied to you! No one in the State Of Georgia accepts Glass as a Recycled Material, It's not been taken in Georgia since the Eighties. GO to BBB.Org and look up the companies Allied (World Wide Company) 7 complaints. All South Robertson 6 complaints. Advanced Disposal 3 plus complaints at each division. CLM 70 COMPLAINTS, that's right 70! and a quarter the size of the other comapnies. Did you understand the NO OPT OUT- we will have no choice in the matter and be dragged through court if we don't comply, If you have an issue and don't pay your bill you get a ticket and go to court! If a company gives you better service tough luck you can't change or stay, If a company gives better prices tough luck you can't change or stay. If you want a better look at the supporters of this then check out citizenbrians Blog or mine Peachtree city beware. You will pay extra, what happens when all the phone calls start into City Hall? Who is going to pay for the extra staff to answer them? We will through higher taxes!!!! How much of this can you take? How many times does this has to be fought against? Don't take my word, research for yourselves. GET INVOLVED!

Evil Elvis's picture
Submitted by Evil Elvis on Wed, 11/05/2008 - 12:29pm.

I process 250+ tons of single stream purchased from WM servicing an "inside the perimeter" municipality WITH glass. Much of it ends up being disposed of as solid waste and we only have one buyer for clean(ish) glass, but it _is_ still very much a part of residential single stream programs (sadly).

As for your blather about courts, I went through AB939 in California. The recycle Nazis aren't coming to get you. The trucks will be automated and the blade will smoosh it all together. Nobody will know who does what.

Submitted by ethridgew on Wed, 11/05/2008 - 12:59pm.

Lets just say I am retired from the industry and try not to get my blood pressure up anymore especially when comes to recycling but I must interject here, SIGH, You are quite right most glass taken in a refuse truck I would say 90% ends up crushed by the force of the rejection blade used to compact the materials collected. The other gentleman was also correct in that a comingle site is one that does not require the hauler to seperate his material but is sent down a conveyer belt where it is picked through and seperated and items that are not able to be recycled like styrofoam and cereal boxes and lest we forget glass is taken straight to the landfill. If something has changed concerning glass I must have missed the memo because it is not an economical or viable material to recycle and as with most recycle efforts the by products of recycling glass causes a significant ecological disaster out weighing the rewards of such action. So bottom line is if truth be known your glass goes into the landfill with all other waste and cost laden material.
I will not comment on the contract at hand as I have not looked into enough, but will, In for a penny - in for a pound. I will say that choice is always a good thing and to take away ones ability to choose is detrimental to ones self.

Evil Elvis's picture
Submitted by Evil Elvis on Wed, 11/05/2008 - 2:24pm.

I sell the glass to a processor. As an "industry insider", you'll know I'm giving it to you straight when saying how much I loathe seeing it trickle down to the fines line and out the blower into a pile of solid waste.

I'm far more concerned about the location of the new recycling center and the smells, vectors and leachate generated. This will not be a permitted transfer or solid waste processing facility (thankfully), and therefore will not having EPD oversight (sadly).

Submitted by Coolhand Luke on Wed, 11/05/2008 - 7:15am.

It is one thing to just not like the proposal; and another to supply half truths. One thing you are leaving out about CLM is that the BBB that you are speaking of is for the Atlanta area only not world wide!!!! In that Case CLM is the largest residential garbage provider in the state. And they have been in business longer than anyone else too. In some cases 2,3,4,5 times longer than the other haulers that you mentioned. And they are still rated satisfactory because they reply to every complaint that comes in. Also, I checked on some of the complaints and they all seem to center in the Clayton County area; which CLM has the majority of the business.

One thing to not like the franchise idea; another to just talk bad about someone without all the facts.

Also, call PRATT recycling in East Point they are taking glass. Or for that matter call DRG at South Fulton they are taking glass. Both are MFR's in this area taking recycling material from garbage haulers. Listen I respect your ideals but not your half truths. Don't just slam people for the sake of slamming them.

Again if you don't like the franchise just stick to that issue.

Submitted by ethridgew on Wed, 11/05/2008 - 3:52pm.

From your comments you sound as if you have something at stake and you seem to claim a lot of insider information about CLM, employee, owner maybe? As I stated before I retired from this industry and I find a lot of this amusing and I find a lot discerning especially when facts are mis represented to the public at large. The other gentleman did a fair job of addressing your claims to be the biggest in the state. You are a large company to be privately owned ( from what I remember your egos where the largest in the state ) But you are by far not the largest, When I surrendered the helm I believe my counterparts Residential count was in the 40,000 home range it was a little more but that's not important.
As for the BBB, this is what leaves me with the impression you are conected to said company, there is no way on line to "check where complaints come from" as you know we have to fax request on letter head to receive such information, but to have 70 complaints in such a short time, you have an employee issue that desperately needs attention. Just because they rate you as satisfactory as you point out does not allow for the large amount of complaints it just means you answered them. Comparatively speaking against Allied and All South Robertson if they have 6 and 7 and I know their customer Base is larger than yours in the same market then yes you have a problem that needs addressing. You also threw your Clayton County Customers out there didn't you? You better hope they don't read this blog as I myself could interprret your statment couple of ways and none of them good.

Submitted by Coolhand Luke on Wed, 11/05/2008 - 4:28pm.

Just had a friend at the BBB that gave me some inside information. Maybe they should have and maybe they shouldn't have given me the information.

But truthfully it doesn't matter to me so I am checking out of this conversation. Good luck to everyone. And have a great day.

Evil Elvis's picture
Submitted by Evil Elvis on Wed, 11/05/2008 - 12:31pm.

Pratt might take decomposing bodies. Theirs isn't a well-thought business model.

I'm pretty sure Waste Management picks up a few more residential recycling tons per month than CLM. Just a hunch.

hutch866's picture
Submitted by hutch866 on Wed, 11/05/2008 - 7:06am.

I live in Fayetteville and we recycle our glass through Waste Management, and the last time I checked we were in the state of Georgia.

I yam what I yam....Popeye

Submitted by jeep2 on Tue, 11/04/2008 - 7:45pm.

PLEASE do not allow this company to be the only trash company operating in our city. To begin with; the city should not be telling me who I need to do business with. Secondly; we were customers of this company and were extremely unhappy with them. We had their "service" for one month and switched back to Allied Waste. The only way to reach CLM is through email. They have an office in Henry County but no one answers the phone; even during business hours. We sent an email to them back in January and have yet to get a response. Our trash sat in front of our house for 2-3 days waiting for pickup and we were concerned that we would get a ticket from the code enforcers for this. The CLM recycling is inadequate; they do not accept glass. And finally; the trash can that they were to pick up in February finally got picked up last week. Peachtree City will look and smell pretty bad if this is the company we are FORCED to use. I refuse to pay (and be forced to use, to boot)for substandard service and that is what CLM provides.

TinCan's picture
Submitted by TinCan on Tue, 11/04/2008 - 11:40pm.

They've missed my subdivision on two of the last four or five pick up days. However, today I rather easily got through to a person who at least seemed concerned with my dilemma. Only problem with correcting the missed pickup is for them to come back on Friday, so both times I took the credit on my bill. I imagine if I had an overflowing trash bin I might be a bit upset.

Submitted by Coolhand Luke on Tue, 11/04/2008 - 8:58pm.

Not everyone is perfect. I imagine if council picked Allied there would be people lined up against them. Or if they picked another hauler same would go. From what I understand, this contract has many provisions to force the best service. Also, I switched to CLM and love it. No problems. And they just told me that the recycle place just started taking glass again. Yea! I for one am glad to see this.

Also, I imagine when one person gets the whole subdivision it would be hard to miss customers. Should make the service much more streamlined.

Submitted by loud on Wed, 11/05/2008 - 1:07pm.

Everyone, please show up to the Council meeting tomorrow night (thursday 06, 2008 at 7:00 PM) and fight this. I will agree that CLM is probably the best option as far as trash providers go, but monopolies are never good, look at Comcast as a great example, way over priced for poor service, expect the same from CLM, also expect to pay twice what your paying now for trash service in the near future if this is passed.

WE LIVE IN AMERICA the country of FREE enterprise and the RIGHT to choose, don't take that away from US!!

opustv's picture
Submitted by opustv on Wed, 11/05/2008 - 5:20pm.

If the PTC government is going to mandate a single-vendor solution and fine residents for not participating in this unfunded mandate then I refuse to participate (and will be happy to bury them in litigation to stop it). PTC should pay the bill and make it fit in their overblown budget if they want one garbage collector.

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