PTC Council eyes rules for single provider trash pickup

Tue, 10/30/2007 - 4:48pm
By: John Munford

Facing a quality control problem with various companies providing residential trash service in Peachtree City, the City Council will contemplate adopting a franchise for the service at its regular meeting Thursday night.

Doing so would require all citizens to use the same provider, but it could also give the city some teeth should the provider not meet a number of service criteria.

Suggestions from city staff include requiring a cash performance bond with $100 forfeited by the company for each unresolved legitimate complaint, making sure missed collections are resolved within 24 hours and providing direct contacts separate from customer service to report complaints.

City officials hope the contract would result in a cost savings to residents in large part because it would guarantee participation among all residents with the provider, who would be selected by City Council.

The city can outline whatever standards it wants in its request for proposals, which is basically a bidding process. Among the options are providing for weekly trash pickup (one or two cans), twice weekly trash pickup, paid or free recycling, back-door pickup for elderly and disabled residents with a doctor’s letter, yard trimming pickup and bulky waste pickup by appointment or on a monthly or quarterly basis.

The other danger council faces is the possibility that citizens will think they are creating a virtual monopoly, as the only other option for residents will be for them to carry trash to the dump themselves.

Some 80 people responded to a survey published online and in local newspapers, and 62 percent of the people said the franchise agreement should be considered for lower fees and increased services.

Among the four current trash companies in Peachtree City, only Allied received any fair or poor ratings in the survey. Those ratings accounted for 50 percent of those expressing an opinion about Allied’s service on the survey.

The other three providers: CLM, Robertson and Peach State only received rankings in the top two categories of service ratings: excellent or good.

Council will also consider amending the maximum building height in the general commercial zoning district along with a rezoning for the Sany Corporation, which would allow the use of nine residences on the company’s industrially-zoned tract in conjunction with the company’s corporate campus.

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Submitted by Frank in PTC on Fri, 11/02/2007 - 1:40pm.

Having been in the solid waste and recycling industry for over 17 yeras, I know that the best thing for a community is to have one service provider for curbside solid waste and recycling pick-up. While residents are correct that they lose the opportunity to choose a provider, the benefits far outweigh the loss of choice.
1. Lower cost per household. Having one provider gives that company economies of scale not available when 4 companies each service a fraction of the total number of households.
2. Improved environment. Having trucks from 4 companies driving streets, rather than one, increases the amount of carbon pollution in the air. In addition, when the service providers have only a fraction of the available households, they can't afford to invest in new, efficient trucks that burn fuels more effectively.
3. Safety. Solid waste trucks are large and dangerous. Today in St. Louis a paper recycling truck turned over and crushed a car killing the mother of seven children. Fewer trucks on the street = fewer accidents.

The municipal staff in PTC that are evaluating whether the City should franchise the solid waste and recycling services are doing the right thing and spending my tax money wisely.

Mike King's picture
Submitted by Mike King on Wed, 10/31/2007 - 10:45am.

It amazes me how those in decision making positions seem to complicate each and every issue that comes along. Yesterday it was big boxes, today trash pick up.
Currently, Peachtree city is served by no less than four firms who in reality are competing against one another. We know that one of the companies receives the brunt of the complaints while the other three appear to be serving their customers (us) well.
A couple years ago the Council attempted to monopolize this service with one provider and it was voted down. Limiting the residents of Peachtree City to only one provider eliminates competition and opens the door to cost increases, waning service, and ultimately more complaints.
If one provider is not meeting our standards, make a change to one of the other three or perhaps another trash company altogether.
This idea of going to only one provider is a bad idea--It was two years ago and it is now.
Mike King Candidate for City Council Post 2


Submitted by blazing2006 on Wed, 10/31/2007 - 12:25pm.

I agree 100 percent with Mike on this one. Give us the choice. Don't take our right to choose away. If I have a problem with any company I do business with, they have the opportunity to fix it or I find someone else.Vote this one down counsel

Sniffles's picture
Submitted by Sniffles on Wed, 10/31/2007 - 9:59am.

Back in Jan 2006, our esteemed PTC government cited "80 complaints" (80 is coincidentally the capacity of the Y-Knot bar on Friday night...go figure) as justification for floating a trial balloon to give one trash hauling company exclusive rights to pick up trash in Peachtree City.

Back then, they actually told the truth: a single-source trash pickup would cost everybody more than they are paying now, allowed for unilateral increases due to "higher fuel charges", and guaranteed an additional rate increase after six months.

Not surprisingly, it was voted down.

But Mayor Logsdon is nothing if not persistent. Last week he and the council unveiled the "survey results" of yet another "80 citizens" (there's that number 80 again!). Of the four companies that haul trash in PTC, 3 out of 4 people are very happy (50% rate their service "good" or "excellent") and one company (Allied) garners the overwhelming majority of service complaints.

Rather than take this single company to task, or simply allow the magic of the marketplace to weed out this straggler, Mayor Logsdon and his boys once again react with overkill and propose a monopoly service yet again.

This time, however, we are assured in generic, fact-free soothing tones, that a garbage pickup monopoly will somehow be "cheaper" and "better" for the citizens of Peachtree City.

Color me skeptical.

I would prefer a few more specifics presented by the Mayor and his council. This proposal, as it currently stands, stinks to high heaven.


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