Letters to the Editor

Candidate Sturbaum: Will always listen to ‘voice of customer,’ the public

Tue, 10/23/2007 - 4:15pm
By: Letters to the ...

Voice of the customer: What is it and why is it important?

In business circles, the VOC is the program where people formulate a business strategy around the wants and needs of its strategic customers. Usually, the program has an customer advocate, an internal person who champions the customer’s position.

Many people have spoken out about not being heard by the current city government. I tell you that if I am elected, I will listen to what the people want and keep the communication open. Hence, I become your advocate. I will champion your position and listen to the people. Needless to say, you are the customer.

We do not need closed meetings and non-published programs. What we need to do is get the people involved in our government and make the decisions based on the needs of the people.

The people that I have set down with and discussed my agenda know that my Voice of the Customer platform is critical to the success of Peachtree City. Right now, we understand what lies ahead. It is up to each citizen to decide what happens to PTC. If elected, I work for you and my job will be to protect PTC and its citizens from undue pressures and burdens.

I am for open communication about zoning, planning, balanced budgeting and relaying to the citizens the issues and opportunities we face now and in the future.

Communication is the key to success of any program, be it business, personal or government.

If I am elected, feel free to contact me about concerns on redevelopment, traffic, environmental or other issues facing the city. Your concerns will guide us to the PTC that the citizens want and deserve.

Thanks and please vote.

Doug Sturbaum

Post 2 Candidate, PTC City Council

Peachtree City, Ga.

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Questions for Candidate Doug Sturbaum ...
Submitted by johenry on Fri, 10/26/2007 - 1:36pm.

Mr. Sturbaum,

1. You have only resided in Peachtree City of a year, what do you appreciate most about the city's history?

2. Are you in favor of building the TDK extension and what can we do about Coweta's growth plans.

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Response to Questions
Submitted by Doug Sturbaum on Fri, 10/26/2007 - 4:44pm.

Johenry,

To answer your questions:

1. I appreciate the friendliness of the city as a whole. Everyone is like a family here. As I have talked with people, I appreciate the planned community history and concept. We have a village plan and need to keep it along those lines for our children. I lived in Gwinnett County and do not want a scenario like that occuring here.
Our city defines "community".

2. I an not in favor of the TDK extension. Coweta County will grow by itself and that is part of their plan. We need to meet with their leadership and have them understand and respect our way of life, the way we intended it to be over 50 years ago. We do not need their growth going through all avenues of our city. We should have dialogue to show our position and advise them of ramifications of the rapid growth and how it will impact not just PTC and Coweta County, but the region in general.

Thank you for your time,
Doug Sturbaum

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