Consumers, beware of hiring CLM Sanitation for your garbage pickup provider. For the past two months I have been trying to get a refund from them and have received nothing but the runaround. In June I paid for the quarterly service for July, August, and September, only to move away at the end of July. I called to cancel my service and asked them to please send my refund of the unused balance to my new address. After three weeks, I called to check on my refund because I had not received it. I was told there was a ‘no refund’ policy and that I would not receive one. I immediately checked any correspondence I had on file from CLM as well as their website. There was absolutely nothing printed saying there would be no refund. I wrote an email to them explaining that, and that they could not assume a customer would know of such an unwritten policy or impose such a policy without notifying the customer. They agreed to mail me a refund, but asked that I give them a month to receive the check.