Gov. Sonny Perdue announced last week more online services available to Georgia drivers from the Georgia Department of Driver Services. Georgia citizens can now obtain a copy of their personal driving history and request a replacement for a lost license through the agency’s Web site (www.dds.ga.gov).

The expansion of online licensing services is another step in the effort to reduce wait times at DDS Customer Service Centers throughout the state. Approximately 210,000 personal driving history reports are issued annually at Customer Service Centers statewide. DDS issues approximately 150,000 replacement licenses at the centers each year.

“Offering these services online will save thousands of customers a trip to a licensing center,” said Perdue. “DDS is seeing every customer that walks in the door or logs on the Web site as an opportunity to exhibit excellent customer service.”

The agency’s Web site allows customers to create an account to access enhanced Internet services and track pending transactions. The following transactions are available online for Georgia residents with a valid Georgia driver’s license:

· Replacing a lost license.
· Viewing and/or downloading a copy of driving history.
· Change of address.
· Renewing a license or Identification Card.

Payment methods for Internet transactions include credit (Visa, MasterCard, American Express and Discover) and debit cards with the Visa or MasterCard logo.

“If you are eligible, I encourage you to use one of the alternative Internet services,” said DDS Commissioner Greg Dozier. “It is fast, friendly and secure and can be accessed even when our offices are closed.”

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