Development of worldwide customer service HQ at the PTC plant will add 610 new jobs to local economy

The good news of a major business expansion in Peachtree City is getting even better.

NCR announced last month it would add 560 jobs in Peachtree City to create a worldwide customer service headquarters here. Now the company has informed local officials it will exceed that amount by an additional 50 jobs for a total of 610 new jobs created, according to Matt Forshee, president and CEO of the Fayette County Development Authority.

The additional jobs will be permanent positions, Forshee said. The new positions are roughly equivalent to adding a new 50-employee company to Peachtree City, he added.

Fayette typically recruits companies that employ on average between 30 and 50 people, Forshee said.

“We continue to be excited about the plans NCR has for their Peachtree City facility and we look forward to their continued growth,” Forshee said.

NCR has already begun its early hiring phase and some of those positions are already posted at www.fayettega.org, the development authority’s website, Forshee noted.

NCR equipment can be found in airport self check-in kiosks for airlines and also in ATM machines among other significant applications. The company began operating with the moniker National Cash Register and came to Peachtree City when the city was in its infancy in the 1970s.

If you’ve ever patronized Delta Airlines, SunTrust Bank or Home Depot, chances are you’ve used an NCR product.

A big part of the company’s expansion will benefit local hotels, as the company is establishing its NCR University here to train employees. There will also be a Customer Care program established to provide highly detailed technical assistance to customers.

The company is investing $15 million to renovate its Peachtree City location on Ga. Highway 74 South. Most of the work will be interior renovations with no new building footprint, but there will be significant technology upgrades, officials have said.

In addition to hosting NCR employees from out of town, the company also plans to bring in its customers to show how well they will be supported.

login to post comments