Need some helpful info

Do any of you detailed financial experts out there know just how to cash in a large Equity investment one has with AIG. I mean quickly.

The bank brokers are saying they need a special form to get it into ones account at the bank but can't contact AIG or find any forms!!!

Sounds fishy to me.

One person has been waiting 10 days for his broker to fill out such a form and get it started.

Are we into more conning?