Customers may qualify for an online license renewal

The Georgia Department of Driver Services (DDS) continues to give qualified customers an early birthday present — the opportunity to renew their driver’s licenses without visiting a Customer Service Center (CSC) in person.

The DDS sends out Automated Renewal Applications approximately about 60 days before a license expiration — which is typically the licensee’s birthday. Eligible candidates who do not need to make any changes to the information reflected on their driver’s licenses can get a renewed license mailed directly to their home – complete with photo – before the original driver’s license expires.

The Automated Renewal Application contains complete instructions for renewal including an individual and secure renewal identification number (RIN).

The customer will use this RIN to request a license renewal online by accessing the DDS website: www.dds.ga.gov., or they may choose to renew via mail.

Whether a customer renews online or by mail, this program is another example of the DDS’ efforts to make its services faster, friendlier and easier for Georgians, while preserving the privacy and integrity of personal info.

“If you receive an automated renewal notice from the DDS, please renew your license by mail or online right away,” said Gregory C. Dozier, DDS Commissioner. “We are proud of the success we have experienced with this program, which is reflected in the more than 2.3 million Georgians who have already utilized this service,” he added.

One of the first principles adopted by the DDS was to bring more convenience and efficiency to the process of renewing driver’s licenses, motorcycle licenses and identification cards. By offering renewals by mail and Internet, it is possible for hundreds of thousands of citizens to skip multiple trips to their local CSC.

Although service in person continues to improve statewide, the DDS continues to urge customers to take advantage of the online or mail-in renewal option. While being an extra convenience, it will also help reduce the wait time for those that must go in person to take care of their driver licensing business.

A very important component of this program is the ability to deliver the application to the customer. For extra convenience, an online address change feature is also available via www.dds.ga.gov. Customers must keep their address current with DDS offices to ensure receiving pertinent information concerning their license.

To learn more about the DDS’ other online services, please visit our website at www.dds.ga.gov.

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