Wednesday, November 28, 2001

Tips for communicating well

Here are some ways you can make sure you are understood by others who may have hearing difficulty.

Get the person's attention before you speak.

Speak clearly and at a moderate pace. Don't shout.

Avoid noisy background situations.

Rephrase when you are not understood.

Give clues when changing the subject.

Use facial expressions and gestures.

Be patient, positive and relaxed.

Don't put objects in front of your face.

Do not have objects in your mouth such as gum, cigarettes, or food.

When in doubt, ask for suggestions to improve communications.

Notice lighting. Good lighting on your face makes it easier to pay attention to your lips and facial expressions.

Politely double-check for understanding of key details of the message.

Andrew Waits

Clinical audiologist