EMS crews get high
praise from clients By DAVE HAMRICK
dhamrick@thecitizennews.com
Residents
of Fayette County seem to be thrilled with the
service they're receiving from emergency medical
crews.
The
county's Emergency Medical Service conducts
monthly surveys of those who are transported by
ambulance, and in the most recent survey,
respondents rated the service an average of 9.84
out of ten.
And
54 of the 68 surveyed gave the ambulance crews a
perfect ten on all seven of the categories they
were asked to rate.
Every
person transported by the county EMS is asked to
rate the treatment received on professionalism,
friendliness, neatness, attitude of crew, patient
handling and transportation, and give an overall
ranking.
Noticing
the survey report in his in box recently,
Commission Chairman Harold Bost was impressed.
That's an absolutely outstanding job,
he said during last week's County Commission
meeting.
Commissioner
Linda Wells added that she has noted the
service's high marks over previous years as a
commissioner, and also has been impressed.
The
overwhelming complaint, she said, has
been that there was a rough ride in the back of
the ambulance. But month after month the
responses are overwhelmingly positive, she
said. We have an excellent group of
people.
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